Privacy Policy

Two Tails is committed to protecting your privacy and being transparent about how we handle your information. This policy explains what information we collect, how it is used, and the steps we take to safeguard it.

Information We Collect

We may collect the following types of information when you interact with our services:

• Contact Information:
  Your name, phone number, and any other details you provide when making a reservation or communicating with us.
• Reservation Details:
  Information related to your booking, such as dates, services requested, and preferences needed to complete or manage your reservation.
• Operational Communications:
  Records of messages sent or received for the purpose of confirming reservations, coordinating services, or addressing customer care needs.
• Technical Information (Automatically Collected):
  Basic device or usage data such as timestamps, message delivery status, or system logs that help ensure our messaging and reservation systems function properly.

How We Use Your Information

Your information is used solely for operational and service‑related purposes, including:

• Sending reservation confirmations and updates
• Providing customer support
• Managing existing business operations
• Ensuring the reliability and security of our communication systems

We do not use your information for marketing, promotional messaging, or advertising.

What We Do Not Do

• We do not sell your information.
• We do not share your information with third parties for marketing or advertising.
• We do not use your information to build marketing profiles or target you with promotions.

Data Protection

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, or misuse. Only personnel who need access to your information to perform operational tasks are permitted to handle it.  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

If you wish to stop receiving operational text messages, you may reply STOP at any time. Message and data rates may apply.

UHAUL INTERNATIONAL DATA INFORMATION IS DIFFERENT THAN OURS.  For that reference please refer to this.

Privacy Notice | U-Haul